Help Centre

Subscription Plans

Plannor offers four subscription tiers based on participant and staff counts. Every paid plan starts at just $1 for your first month — no lock-in, cancel any time.

Note: Enterprise pricing is custom. Contact us at info@nubevest.com.au for a tailored quote.

Plan Comparison

Basic
$40.00/mo
or $400.00/yr
  • ✓ Unlimited support worker accounts
  • ✓ Shift scheduling & rostering
  • ✓ GPS clock-in / clock-out
  • ✓ Progress notes
  • ✓ NDIS bulk invoicing
  • ✓ Staff mobile app
  • ✓ Basic budget tracking
  • ✓ Email support
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Professional
$65.00/mo
or $650.00/yr
  • ✓ Unlimited support worker accounts
  • ✓ Everything in Basic
  • ✓ AI-assisted progress notes
  • ✓ Digital signatures
  • ✓ Custom intake forms
  • ✓ Participant portal access
  • ✓ HR & compliance tracker (WWCC/Police)
  • ✓ Document management
  • ✓ SCHADS Award compliance checks
  • ✓ Goals & outcomes tracking
  • ✓ Basic payroll reports
Premium
$100.00/mo
or $1,000.00/yr
  • ✓ Unlimited support worker accounts
  • ✓ Everything in Professional
  • ✓ Advanced reporting & analytics
  • ✓ Xero & MYOB integration
  • ✓ API access & webhooks (n8n)
  • ✓ AI chatbot for staff & managers
  • ✓ Full payroll management
  • ✓ Multi-location support
  • ✓ SLA-backed priority support
  • ✓ 100% money-back guarantee
Enterprise
Custom
Contact us
  • ✓ Unlimited participants & staff
  • ✓ Everything in Premium
  • ✓ Dedicated account manager
  • ✓ Custom onboarding & training
  • ✓ White-label / custom branding
  • ✓ Custom integrations & API
  • ✓ Multi-tenant / franchise support
  • ✓ SLA guarantee & 24/7 support
  • ✓ Custom reporting dashboards
  • ✓ Data migration assistance
Support Coordination
$100.00/mo
or $1,000.00/yr
  • ✓ Unlimited participants
  • ✓ Unlimited staff members
  • ✓ Digital signatures
  • ✓ Advanced reporting & analytics
  • ✓ Custom forms
  • ✓ In-app messaging
  • ✓ Goals tracking
  • ✓ Incidents management
  • ✓ Risk assessments
  • ✓ Service agreements
  • ✓ Integrated mailbox
  • ✓ Google Calendar sync
  • ✓ AI-assisted progress notes
  • ✓ AI chatbot / companion
  • ✓ Unlimited care plans
  • ✓ Unlimited progress notes / month
  • ✓ Unlimited active goals
  • ✓ Unlimited AI requests / day
  • ✓ Unlimited messages / day

Plan Limits at a Glance

Feature BasicProfessionalPremiumEnterpriseSupport Coordination
Participants 1050200UnlimitedUnlimited
Staff accounts UnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Shifts / month UnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Invoices / month UnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Documents UnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Care plans UnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Training modules UnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Onboarding templates UnlimitedUnlimitedUnlimitedUnlimitedUnlimited
GPS clock-in/out ✅✅✅✅—
AI progress notes —✅✅✅✅
Digital signatures —✅✅✅✅
Custom forms —✅✅✅✅
Advanced reporting —✅✅✅✅
API access ——✅✅—
Priority support ——✅✅—

How to Subscribe

1
Go to Settings → Subscription in the sidebar (Company Admin only) or click "Choose Plan" from the subscription banner.
2
Select your preferred plan and billing interval (monthly or yearly). Yearly billing offers a significant discount.
3
Enter your card details on the secure Stripe payment page. Your first month is charged at $1 — the full rate applies from month two onwards.
4
Your plan activates immediately after payment. A receipt is emailed to your account address.
Enterprise plan: Contact info@nubevest.com.au for a custom quote. Enterprise includes white-label branding, dedicated account management, and custom integrations.

Upgrading or Downgrading

If your active participant or staff count exceeds the new plan's limit after a downgrade, adding new records will be blocked until you are within the limit or upgrade again.

Billing & Renewal

Yearly billing is available for Basic and Professional plans at a significant discount. Switch to yearly any time from Settings → Subscription.