Accessibility statement
Plannor is built for the disability sector, so our own website has to work for people with disability too — whether you use a screen reader, magnification, voice control, a keyboard or switch, or just need bigger text.
Our standard
We aim for the public Plannor website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. That is the benchmark the Australian Human Rights Commission points organisations to in its 2025 guidelines on equal access to digital goods and services under the Disability Discrimination Act 1992.
Where we are today: partially conformant. Some parts of the site don't fully meet the standard yet (see known limitations), and the site has not yet been independently audited.
What we've built in
- A “Skip to content” link at the top of each page, so keyboard and screen reader users can jump past the menu.
- The menus and the FAQ work with a keyboard, and tell screen readers whether they’re open or closed.
- A visible outline shows where keyboard focus is.
- Text is sized so it grows with your browser's zoom and text-size settings.
- If your device is set to reduce motion, our scrolling and fade-in animations switch off.
- Images have text alternatives, and we check text colours against the WCAG contrast ratios.
- Our help centre has a “Read Page” button that reads any guide aloud.
The accessibility menu
Every public page has an accessibility button on the edge of the screen (the universal access figure). You can also open it from the keyboard with Ctrl + U. It lets you:
- Pick a profile that switches on a set of settings at once: vision impaired, seizure safe, ADHD friendly, dyslexia, cognitive & learning, motor impaired, colour blind, or keyboard users.
- Bigger text — up to 160%.
- Contrast — high, dark, light or inverted colours.
- Highlight links — every link underlined and outlined.
- Text spacing and line height — more room between letters, words and lines.
- Pause animations.
- Dyslexia friendly — switch to Atkinson Hyperlegible (designed by the Braille Institute for low vision) or OpenDyslexic.
- Cursor — a big cursor, a reading guide that follows your mouse, or a reading mask that dims everything but the line you're reading.
- Hide images.
- Tooltips — show the label of icons and buttons when you point at or tab to them.
- Read aloud — click any text, or tab to a link or button, to hear it, using your browser's built-in voice.
- Page structure — a list of the page's headings, sections and links, so you can jump straight to one.
- Text align, saturation (lower, higher or greyscale) and a stronger focus outline.
- Make the menu itself bigger, or move the button to the other side of the screen.
What it doesn't do. The menu is a convenience, not a fix. “Read aloud” is not a screen reader; if you use one, keep using it. It doesn't change how the site works with screen readers, doesn't detect whether you use assistive technology, and doesn't claim to make the site compliant — making the pages themselves accessible is our job. It is built into our site, not loaded from another company, and your choices are saved only in your own browser for this website. Nothing is sent to us or anyone else.
Using your device's own settings
The settings already on your phone or computer usually work better than any website tool, because they work everywhere. A few to try:
- Zoom any page: press Ctrl and + (Windows) or ⌘ and + (Mac). Ctrl/⌘ and 0 resets it.
- Windows: Narrator (screen reader), Magnifier, and Contrast themes — all in Settings › Accessibility.
- Mac, iPhone and iPad: VoiceOver, Zoom and Increase Contrast — in System Settings (Mac) or Settings (iPhone, iPad) › Accessibility.
- Android: TalkBack, Magnification and font size — in Settings › Accessibility.
- Read aloud: Microsoft Edge can read any web page aloud — press Ctrl + Shift + U.
My Computer My Way, a free guide from the charity AbilityNet, explains these settings step by step for every common device.
Known limitations
- PDF documents. PDFs that Plannor produces, such as invoices, service agreements and forms, are generally not tagged, so a screen reader may read them out of order or miss table structure. If you need one in another format, ask us and we'll work out one that suits you.
- The signed-in app. This statement covers the public website (home, features, solutions, pricing, help centre and legal pages). The Plannor app you use after signing in is not covered by this statement yet.
If you find something not on this list, please tell us — it helps us fix it.
Tell us about a barrier
If any part of this site is hard to use, or you need information in a different format, email info@nubevest.com.au. It helps if you include:
- the page address (URL)
- what you were trying to do and what went wrong
- the device, browser and any assistive technology you use, if you're comfortable sharing it.
If you're not happy with our response, you can make a complaint to the Australian Human Rights Commission. It's free.
This statement was last reviewed on 21 October 2026.