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Support coordinators

Your caseload, your providers, your billable hours

A workspace built for coordinators: take referrals, onboard participants, work alongside their providers and turn every billable minute into an NDIA claim.

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From $100 a month + GST — Support Coordination plan.
What you get

Built for how you work

Referrals and intake
Accept a referral, complete the intake checklist and onboard in a few clicks.
Caseload at a glance
Every participant, their plan dates, budgets, goals and documents.
Billable activity
Log calls, meetings and reports as you go — they become invoices and claim files.
Provider directory
Find providers and share notes and documents with them in a shared workspace.
Tasks and follow-ups
A task board per participant so plan reviews never sneak up on you.
Reports in minutes
AI-assisted report templates drafted from your notes, ready for review.
How it works

Three steps

1
Sign up as a support coordinator
2
Accept referrals and build your caseload
3
Log activity — claims and invoices follow
Features

Go deeper

Participant Management
Every participant's world in one place
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Care Plans & Goals
Person-centred plans that actually get followed
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AI Summaries & Notes
Less time writing, more time on care
Learn more
Also on Plannor

Who you’ll work with

NDIS service providers
Rostering, care, billing and payroll for core and community supports.
Supported Independent Living (SIL)
Houses, placements, shared staffing and per-resident billing.
Plan managers
A portal for paying provider invoices and claiming from the NDIA.
Participants & families
A portal for schedules, requests, invoices and messages.
Support workers
The app for shifts, clock-in, notes, trips and pay.
Nursing & healthcare agencies
Staffing, matching and compliance for nursing agencies.

Ready to get started?

Set up your organisation in minutes.

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